Giulia Guglielmo

Studentin, Personal Trainer Certification, International Sports Sciences Association (ISSA)
Berlin, Germany

Fähigkeiten und Kenntnisse

Italian mother tongue
German
Business English
Spanish Language
Portoguese Language
Customer Relations
Tourism
Reservation Management
Front Office
Marketing & Sales
Guest Relations
Personal Training
Personal Fitness Training
Coaching
Sports Nutrition
Fitness
Fitnesstraining

Werdegang

Berufserfahrung von Giulia Guglielmo

  • 6 months, Aug 2020 - Jan 2021

    Reservation Agent

    SMARTments business

  • 1 year and 3 months, Jan 2019 - Mar 2020

    Reservation Agent

    Crowne Plaza Berlin City Centre

    • Provide guest service. Booking of guest reservations for individuals that are requested either by phone, E-Mail or from within the hotel • Invoice control as well as deposit handling and monitoring of timely incoming payments • Upsell rooms where possible according to established procedures to maximize hotel average room rate; utilize yield management strategies to ensure a full house • Cooperation and coordination with other departments

  • 3 months, May 2016 - Jul 2016

    Trainee Hotelfachfrau

    Crowne Plaza Berlin City Centre
  • 4 months, Sep 2015 - Dec 2015

    Trainee Front Office

    Terme Continental Hotel

    • Check In/Check-Out of individual travelers and groups • Customer Care Service • Complaint Management • Cash Accounting

  • 2 months, Jun 2011 - Jul 2011

    Trainee Office Clerk

    Unione Provinciale Artigiani (UPA)

    • Archive Administration • Calls and E-Mails processing • Appointment coordination

  • 2 months, May 2011 - Jun 2011

    Trainee Public Relations

    Herwig Heider Kommunikation & Öffentlichkeitsarbeit

    • Calls and E-Mails processing • Planning publicity strategies and campaigns • Writing and producing presentations and press releases • Organising and attending promotional events

  • 2 months, Jun 2010 - Jul 2010

    Trainee Office Clerk

    APA/LVH (Landesverband der Handwerker)

    • Archive Administration • Calls and E-Mails processing • Appointment coordination

Ausbildung von Giulia Guglielmo

  • Current 5 years and 4 months, since Feb 2021

    Nutrition Specialisation

    International Sports Sciences Association (ISSA)

  • Current 5 years and 4 months, since Feb 2021

    Personal Trainer Certification

    International Sports Sciences Association (ISSA)

  • 2 years and 6 months, Aug 2016 - Jan 2019

    Hotelfachfrau

    Crowne Plaza Berlin City Centre

  • 7 months, Sep 2014 - Mar 2015

    Erasmus+ Programme

    Dresden International University

    -Oral Communication in Business -German Literature -Advanced Professional English -Translation in context German to Italian/Italian to German -Portuguese

  • 3 years and 6 months, Oct 2012 - Mar 2016

    Economics and Modern Languages & Cultures

    University of Padova

  • 4 years and 11 months, Sep 2007 - Jul 2012

    International Tourism and Languages

    Highschool J.F. Kennedy (Italy)

Sprachen

  • Italian

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Spanish

    C1 (Fließend)

  • Portuguese

    B1-B2 (Gute Kenntnisse)

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