Giuseppe N. Catalano

N.Catalano is a Berlin-based digital communication studio helping brands to connect with the right audiences and turn ideas into profit. I like to think of it as a "digital communication boutique". I work hands-on with my clients, following personally every aspect of our projects.

I'm currently collaborating with Enter Art Foundation, a non-profit organization based in Berlin aimed to help emerging and mid-career artists to succeed in the art world. • Exhibition Pre-Production • Exhibition display and set up • Social Media Communication and advertising • Newsletters and Website Updates • Creation of artworks / artists / donations / contacts data bases • Creation and follow-up of shared production plans • Design of flyers, posters, catalogue and social media contents

• Daily team steering (15 members), in order to reach the given KPIs (phone, email, social media, chat) • Weekly and monthly evaluation talks • Recruiting process for new team members and senior specialists • Holding monthly team meetings • Formation for vendors, on site (Lisbon and Milan) • Review of internal communication tools and processes

• Coaching and training of new colleagues • Team support on procedures and escalation cases • Supporting the Team Leaders in the daily steering

• Inbound calls, email, chat • Handling of social media conversations with customers (Facebook, both public and private)

For the agency's clients: • Digital positioning and competitive arena analysis; analysis of digital trends • Development of integrated communication strategies • Development and implementation of creative concepts • Development of editorial projects for online magazines • Projects' resource management and relationships with suppliers (technology, design) • Development of wireframes and functional documentation for new projects

• Content development for blogs and magazines run by YAM112003 • SEO strategies • Managing of the editorial team (12 people) • Data reporting to management • Reach of given KPIs • Contacts with all the stakeholders (ADV Agency, Tech Teams, Graphic Designers)