Giusy Iorio

Phoning customers from existing customer database and generating increased sales; Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets; Entering orders on database and Up-selling live to customers; Strengthen existing National Pen relationship with its high-value customers; Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products; Verifying the order and customer details on-line; ORACLE system learnt.

Customer care; Managing the administration and business accounting; Recording invoices; Recording incoming\outcoming costs; Solving problems at telephone for any issue; Dealing with banks, postal services and suppliers.