Gopu Palanisamy

Business Development & Account Management for SocialNetGate (Social Media Management Services) - • Lead Generation, Internet Research, Market Research, and other Business Development activities • Build client relationship by acting as the interface between the clients and the customer service team • Identifying potential new clients and business opportunities • Working with clients to identify their needs and work out how the company can best meet those requirements • Account planning and initiation

Business Development - Squid Support Services & R&D Partnership Deals RESPONSIBILITIES Collateral Generation, Lead Generation, Internet Research, Cold Calling Business Customers, Customer Follow-up, Market Research, and other business development activities. COMPANY ViSolve is a software consulting and support organization focused on providing value-added solutions largely through open source products and technologies.

Recruitment support for US based companies RESPONSIBILITIES: • Identifying the prospect for the position (by doing internet & market research), • contacting the prospect(cold calling prospects) with the suitable opportunity, • pitch the USP of the position, • fix appointment for interview, • making a preliminary interview, • sort list candidates from the interview, • forward them to clients and following up until the recruitment process is complete. • Recruited for various IT & non-IT positions.

LEXMARK CPD PRINTER SUPPORT RESPONSIBILITES: Answering customer technical queries about the printers, Troubleshoot issues with the printers and provide solutions, Recording the calls on Siebel, Satisfying the customers’ expectations, up-selling the printer products and Taking ownership in resolving the issues

RESPONSIBLITIES: • fixing appointments with the Business Decision Makers of the cloth manufacturers • make business from them (Selling Fabrication Services), • making sales, • Coordinating with whole sales process, • following up with them for payments, • reviewing company accounts • procurement of materials, etc.

Finance And Marketing

Computers