Fatima Saleem

Learned how to set up digital marketing basics, including SEO and paid search using SEMrush and Google Keyword Planner. Practiced running automated Mailchimp email campaigns, tweaking Google Ads for better performance, and tracking results with Google Analytics. Also got hands-on experience creating social media content with Canva, CapCut, and AI tools to help boost audience engagement.

Efficiently managed high-volume billing correspondence, resolving payment discrepancies and handling inquiries with strict confidentiality. Processed patient records and performed accurate data entry using MS Excel and internal systems. Collaborated daily with internal teams, insurance providers, and support departments to coordinate and streamline case resolutions.

Managed student and faculty correspondence, resolving academic inquiries regarding assignments and deadlines in a structured manner. Maintained accurate student records with high attention to detail, streamlined internal communications, and assisted faculty with preparing presentation materials for lectures and sessions.