Grant Obens
Bis 2021, Payments, Fraud and Verifications Analyst, zeal
Deutschland
Über mich
I am a multilingual creative professional with extensive experience in investigating fraud cases, carrying out compliance duties, and conducting intelligence research. As a graduate in (MSc) Security Studies, I have a keen interest in contemporary human and cybersecurity challenges, as well as current affairs. As a Fraud Manager with a strong background in KYC, fraud management, and compliance within the tech industry, I bring a proven ability to design and implement effective controls, drive strategy alignment, and scale functions while minimising fraud risks.
Werdegang
Berufserfahrung von Grant Obens
Bis heute 3 Jahre und 3 Monate, seit Apr. 2021
Fraud Manager
Karhoo
• Own and lead the end-to-end Fraud management and KYC process, ensuring stringent controls and compliance. • Spearheaded the redesign of KYC processes to enhance compliance and streamline self-onboarding. • Successfully scaled the Fraud function sustainably to meet growing business demands. • Defend marketplace partners from chargebacks • Revamped the chargeback process, training a team and implementing proactive fraud monitoring.
1 Jahr und 11 Monate, Juni 2019 - Apr. 2021
Payments, Fraud and Verifications Analyst
zeal
4 Jahre, Juli 2015 - Juni 2019
Abuse Fraud Investigator (Transaction Risk Management), Buyer Side DE/UK
AmazonAs Payments, Fraud, and Verification Analyst, I monitor online customer transactions, spot criminal trends, and implement rules to prevent them in the future.
10 Monate, Okt. 2014 - Juli 2015
Investigations Specialist (Transaction Risk Management), Seller Side
AmazonIn this position, I complied with productivity and quality standards to conduct suspicious behavior investigations and eliminate ecommerce risk. I performed regular business websites audits to reduce Amazon’s acceptable use policy violations. I fostered congenial and professional relationship with team members and Amazon legal and counterfeit departments to fulfil compliance requirements.
Sprachen
Deutsch
Muttersprache
Englisch
Muttersprache