Günther Bereng

is available. ✅

Bis 2023, GU Configuration Support / Planned Worked Preparation, Telefónica Germany GmbH & Co. OHG
Nürnberg, Deutschland

Fähigkeiten und Kenntnisse

Telecommunications
Telecom
Network
Mobile
2G
3G
BSC
BTS
NodeB
M2000 Server
BSC6900
BTS3900A
BTS3900
eNodeB
iCare
NetGuide
Citrix Server
PDH
SDH
SOA/NSÜ
NetAct 2G
Siemens Radio Commander
NetNumen for ZTE
TeMip
Ericsson UMTS
Huawei
SDH routing
GNOC Engineer
TAC Engineer
Customer Support
Monitoring
Supervising
Troubleshooting
Maintenance
Tickets
Sales Representative
Selling
Sales Agent
Television
Broadband Internet
Telephone services
MyCom
Traffica
Netact
UTS
ATEA
Mobile Alarms
NodeB Launcher
WBTS Manager
SLA Management
Tracking
Customer Complaints
4G
Paket Node
Router
XSWD
Link
Transmission
SIA
RTN
SIAE
AGS
Minilink

Werdegang

Berufserfahrung von Günther Bereng

  • 4 Jahre und 1 Monat, Juni 2019 - Juni 2023

    GU Configuration Support / Planned Worked Preparation

    Telefónica Germany GmbH & Co. OHG

    The BackOffice manages network extension and optimization,handling change tickets,conducting checks,and controlling work processes.Responsibilities include supervising external partners,processing work orders/tickets,and ensuring compliance. Tasks involve integrating and configuring the network,adjusting alarms,and remotely managing technicians.The role also includes executing basic configurations,maintaining values,and troubleshooting network failures for efficient operations within Telefonica's framework.

  • 1 Jahr und 3 Monate, Apr. 2018 - Juni 2019

    BOCI - Transmission Engineer

    Telefonica Germany GmbH und Co.

    Daily handling of back-office incident tickets, fixing network misconfigurations. Second Line Maintenance as needed. Optimizing planned work processes for quick incident resolution. Coordinating Access and Transmission tasks, processing work orders following TEF guidelines. Checking correctness, controlling resources, and coordinating timelines. Reporting per TEF guidelines, participating in status meetings. Skills: Comarch, Xaka, Cisco, Huawei, UTS, SIAE, Ericsson, AGS20, MiniLink.

  • 10 Monate, Juni 2017 - März 2018

    Back Office Transmission Engineer

    GU Project Telefonica Germany

    2nd level transmission support for Huawei partner back offices. Handling incident tickets and resolving complex issues with field engineers. Planning and preparing for microwave works. Providing detailed daily progress reports. Trained in Huawei technologies, Comarch, U2000, WebLCT, SIAE, Xakta tools. Proactively finding solutions for planning issues. Engaging customers and partners for efficient problem resolution. Continuously self-improving knowledge of Huawei technologies and tools.

  • 1 Jahr und 7 Monate, Juni 2015 - Dez. 2016

    Back Office Transmission & Support Engineer

    Telefónica Germany

    Back Office Transmission Coordinator. Experienced in Huawei and NSN LTE integration. Proficient in Huawei and SIAE: new link integration,swap,X-pic extension, and remote upgrade. Skilled in restoring and configuring links for Huawei RTN 620,905,950, and ALC SIAE equipment. Analyzes and troubleshoots with tools like Netact,Huawei M2000,Comarch,UTS, Web LCT, and Xakta.Handles Trouble Tickets,recommends timely solutions,and escalates to third-line support.

  • 1 Jahr und 5 Monate, Okt. 2013 - Feb. 2015

    Wireless Engineer - Business Customer Complaints Support

    Dragos & Muntean GbR for Telefonica Germany

    Inspecting/tracking Business Customer Complaints. Editing and tracking in NAS/UTS following SLA criteria. Coordinating technicians and handling tickets. Analyzing complaints using various systems. Timely troubleshooting and correction in the Access Network. Data maintenance in NAS/UTS Ticket System.

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Ungarisch

    Grundlagen

  • Rumänisch

    Muttersprache

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