Guido Wolf

Angestellt, Manager Customer Satisfaction European Region, Delphi
Langenlonsheim, Deutschland

Fähigkeiten und Kenntnisse

17 Jahre Erfahrung Automobilindustrie
Experte im Bereich Qualitätsmanagement; Qualifizi
VDA 6.1
QS 9000
Führungserfahrung
Globale Teamarbeit
Reisebereitschaft
Sehr gute Englischkenntnisse

Werdegang

Berufserfahrung von Guido Wolf

  • Bis heute 15 Jahre und 3 Monate, seit Mai 2010

    Manager Customer Satisfaction European Region

    Delphi

    Responsibilities -Provide leadership coaching and direction for the Quality organization in Europe -Lead Quality staff in support of PBU (Product Business Unit) objectives and goals -Create a Zero Defect Forward mentality -Drive optimization of manufacturing processes (FTQ) -Lead the development and capability of the Quality team in Europe -Manage the global resource team to meet the CS Budget -Develop and implement continuous improvement initiatives across Operations to improve cost structure

  • 9 Jahre und 3 Monate, Feb. 2001 - Apr. 2010

    CSE Manager Europe

    delphi

    - Lead a group of 16 Customer Support Engineers - Planning / Co-ordination of the CSE group to support all European customers - Budget responsibility (2.8 MIO USD) - Represent the Devision “Delco Electronics” within the Delphi Automotive Headquarter Europe in Paris - Integration of Delco subsidiaries in the Delphi Quality Organisation - Co-ordinate / maintain QM System upgrade to ISO TS 16949 for European sites - Quality Management representative (QS 9000, VDA 6.1 ; TS 16949) - Report Quality d

  • 1 Jahr und 6 Monate, Feb. 2002 - Juli 2003

    Interim Assignment Quality Systems Manager

    Delphi Hungary

    - Separate Delphi Delco from Delphi Packard Quality System - Establish independent but corporate given Quality System according QS 9000 and VDA 6.1 - Conduct internal audits - Lead local QS Team to certification audit - Follow certification audit - Co-ordinate Quality System Status for support sites to obtain certificate

  • 6 Monate, Aug. 2001 - Jan. 2002

    Interim Assignment Plant Quality Manager

    Delphi Hungary

    - Managing the Quality Group (8 Engineers) - Develop the Quality Team - Select and train a local Quality Manager - Chairman for DMS (Delphi Manufacturing system), best practices, Quality - preparation and follow customer audits - responsibility for Quality System (TS 16949) - conduct FMEA reviews - Responsible for first sample documentation - Support timely product launch - Responsible for timely response to customer complaints - Lead FTQ improvement meetings - Implement customer specific

  • 5 Jahre und 6 Monate, Aug. 1995 - Jan. 2001

    Quality Engineer

    Delphi

    - Co-ordination of customer complaints - Advance quality planning activities - provide customer requirements for PPAP, Product and process changes - provide customer quality support - member of international QS 9000 Team - conduct internal system audits - QS 9000 - VDA 6.1) - creation of quality reports - drive continuous improvement activities

  • 1 Jahr und 6 Monate, Feb. 1994 - Juli 1995

    Qualitätsleiter

    Dr. Fischer GmbH

    - implementation of a quality system - preparation for ISO 9001 internal quality audits - draw up the quality manual - draw up criteria for measuring of products - draw up and administrate the product specifications - purchasing and calibration of test equipment - incoming and outgoing product quality control - production control - project leader - handle customer complaints - moderate FMEA’s including internal training sessions

Ausbildung von Guido Wolf

  • 3 Jahre und 4 Monate, Okt. 1990 - Jan. 1994

    allgemeine Elektrotechnik

    FH Bingen

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Grundlagen

  • Polnisch

    Grundlagen

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