Guilherme Guerra
Angestellt, Head of Engineering - Contracts in Europa / Asien (Hannover - Deutschland), LATAM Airlines Group S.A.
Langenhagen, Deutschland
Werdegang
Berufserfahrung von Guilherme Guerra
Bis heute 13 Jahre und 2 Monate, seit Mai 2011
Head of Engineering - Contracts in Europa / Asien (Hannover - Deutschland)
LATAM Airlines Group S.A.
Powerplant Engineering Rep. at MTU Hannover (Germany) – Management of technical and commercial decisions inside the German Repair Station and its outsourced Vendors. Administrative focal point and support person for worldwide Suppliers, Lessors, Insurance Adjusters and Engineering team. Continuous researching on cost saving repairs and parts allied to the fleet budget and improvements solutions. Active Contracts interface role in the recent established organization LATAM (the merge of TAM and LAN Airlines).
4 Jahre und 7 Monate, Nov. 2006 - Mai 2011
Senior Engineering Team Leader (São Paulo - Brasilien)
TAM Linhas Aereas S.A.
Airline Powerplant Engineering Team Leader - Airline experience with operation, maintenance and contracts of the following engines: PWC121, TAY650-15, RB211-Trent500, V2500-A5, PW4000, CFM56-5B, CF6-80C2 and E1, GE90-115B engines; Experience with operation and maintenance of all Nacelle & Thrust Reversers of TAM fleet (including technical, contractual and administrative aspects);
3 Jahre und 9 Monate, März 2003 - Nov. 2006
Automotive After-Sales Consultant (São Paulo - Brasilien)
Honda Automoveis do Brasil Ltda
Responsible for the field operations, coordination of continuous improvement programs with the national net of dealerships; Direct analysis of the CSI (Customer Satisfaction Index) and its variation points – recognized as the # 1 company in the Brazilian market since 2003; Plan leader during the development and analysis of qualitative and quantitative researches with customers, determining the service market situation, intentions, loyalty and customer satisfaction;
3 Jahre und 9 Monate, Juli 1999 - März 2003
Tech Documents Analyst (Diadema – Brasilien)
Laurenti Electronic Printing Solutions
Development of maintenance manual, parts catalogue and technical documents (bilingual); Participation in the development and marketing of new products; Creation of the International Tech Support for the associated companies and customers; Export department support which improved parts and service profit.
Ausbildung von Guilherme Guerra
1 Jahr und 5 Monate, Feb. 2009 - Juni 2010
MBA – Business Administration, Projects Development and Economical Analysis
FIPE – Fundação Instituto de Pesquisas Econômicas / USP – São Paulo (Brasilien)
5 Jahre und 11 Monate, Juli 2001 - Mai 2007
Studium, Abschluss: Dipl. -Ing. Maschinenbau - Schwerpunkt in Fahrzeugtechnik
FEI – Faculdade de Engenharia Industrial - S.B. do Campo (Brazil)
Prominence in Automotive Technology.
1 Jahr und 1 Monat, Juli 1998 - Juli 1999
High School of Science and Engineering Professions
Dunbar High School – Fort Worth – TX (United States)
Exchange Student Program.
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
Spanisch
Gut