HAMID BelS

is researching.

Angestellt, Specialist IT Operations, Stokke GmbH

Böblingen, Germany

About me

I am a highly adaptable agile professional with over 5 years of experience within different aspects of life, I'm interested in Cloud computing, IT Service management, IoT, Entrepreneurship, Design, Ecology and sustainable Development management, I am eager to learn more and do my best whatever the challenge is, to achieve great values and efficient results. I highly consider that Imagination leads us to find resources and to find resources in relation with creativity it is a solid ability to create solutions and new visions...therefore I believe that Art has a big influence in Technology and other life aspects, to be an artist it means you are sensitive to every detail ,precise to every process, as well as that visual perception with a good imagination is required for the progress and for the innovation values.

Skills

ITIL
Agile
Scrum Master
ITSM Tools
ITSM
Microsoft Office 365
Active Directory
Windows
Wordpress
Web Design
Adobe Creative Suite
Soft Skills
SLA Management
slack
Linux
Online Marketing
Service Management
HubSpot
VMware vSphere
Leadership
Business Development
IT Service Management
ServiceNow
Informationstechnologie
IT Operations
Project Management
Start-up
PC Support
Atlassian Jira
Windows Server
Microsoft Azure
Business Administration
independent
Entrepreneurship
Motivation
International experience
Professional experience
Flexibility
Analytical skills
Intercultural competence
Organizational skills
Fast learner
willingness to learn
willingness to travel
Conceptual thinking
Management
Partner Management

Timeline

Professional experience for HAMID BelS

  • Current 1 year and 3 months, since Mar 2023

    Specialist IT Operations

    Stokke GmbH
  • Current 2 years and 9 months, since Sep 2021

    CEO-Founder

    Wingbels s.r.o

  • 1 year and 3 months, Oct 2020 - Dec 2021

    IT Service Delivery specialist

    IBM

    Service Desk and 1st level technical support specialist MS office 365 support/Outlook support/Network and VPN support /Software installation/Hardware intervention/Active directory MACD/reset pwd/Add printer/ SAP GUI support/windows support ... Manage and track incidents and requests through its life-cycle. ITSM and ITIL best practices.

  • 1 year and 11 months, Oct 2019 - Aug 2021

    Business Development Partner

    Malqart (Mokhtar Group)

    Analyse and identify new markets in order to prospect and attract new customers and partners. B2B Inbound and outbound lead generation and qualification. Negotiate contract terms with clients and communicate with stakeholders. Make and give presentations to prospective clients and internal executives. Develop and maintain client relationships.

  • 3 years and 5 months, Jan 2018 - May 2021

    Service Desk Analyst

    Dimension Data

    First line costumer service Contact and support. Verifying and validating contract information. Logging incidents and requests. Monitoring Incidents and requests, follow it up and ensuring SLAs and OLAs are not breached. Monitoring KPIs and Metrics. Reporting and Escalating IT issues to the next level. Shift lead and dispatching tasks,

  • 1 year, Jan 2017 - Dec 2017

    IT Support Engineer 1st L

    IBM

    Command center for Carrefour France Monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi-vendor environment. Analyzing and resolving first level problems for all systems. Incident Management and Alert Management / Escalation to next level of support if necessary. Restart failing components (OS, hardware & applications) Monitoring Incidents, requests and changes /SLAs and the initial risk management ...

Educational background for HAMID BelS

  • 3 years and 10 months, Sep 2010 - Jun 2014

    Visual Arts

    University of Carthage

    Activities and Societies: Research and Art conception, Terminology & Philosophy, Art interpretation & Analytics, History of arts, Aesthetic, Patrimony, Painting, form and Colour Theory, Drawing technique & Perspective, Culture of Entrepreneurship, Human Rights at work, Informatics, Infographics, Communication, English and French, ... etc

Languages

  • English

    Fluent

  • French

    Fluent

  • German

    Basic

  • Arabic

    Fluent

  • Czech

    Basic

Interests

Paint (Professional certified artist)
Music (lead guitarist)
Anthropologie
Philosophie
Cultural events
Fashion Design
Interior design
Cinema
Photography
Volleyball (Ex professional)

Browse over 21 million XING members