Hani Banafea

Lead end-to-end delivery across multi-billion SAR consulting portfolio, managing complex engagements spanning government, semi-government, and private sectors with accountability for delivery execution, profitability, and client satisfaction. Direct cross-functional delivery teams and external vendor ecosystems while maintaining quality standards, cost discipline, and revenue targets through KPI-driven performance management. Work closely with client C-suite to align delivery outcomes with strategic vision.

• Managed delivery of SAR 2 billion in consulting projects across government, semi-government, and private sector clients—required careful resource planning, team capability development, and rigorous cost and revenue management. • Focused on identifying client priorities, allocating right resources, and ensuring teams delivered expected value while building bench strength and maintaining KPI performance across multiple accounts.

•Led Takamol's Ministry of Health engagement comprising 8+ projects worth SAR 500 million spanning transformation, operations, IT, human resources, professional services, and staffing. •Managed portfolio strategy, stakeholder relationships, resource allocation, and delivery outcomes while navigating complex government environment with multiple dependencies and regulatory constraints.

•Served as account manager and program manager for Ministry of Finance engagement, directing enterprise ERP (Mawared) implementation and State Property digital transformation initiative. •Coordinated internal delivery teams, managed stakeholder relationships across government finance sector, and ensured program execution aligned with client requirements. •Gained deep experience managing government program dynamics, regulatory requirements, and stakeholder expectations in high-stakes transformation context.

• Managed enterprise e-Banking channel projects and services for international subsidiaries in Jordan and Kuwait, delivering retail and corporate banking capabilities. • Directed Wages Protection project in corporate banking partnership with Ministry of Labor, implemented PrePaid Cards online banking platform, and managed Payment Card Industry (PCI) Compliance project for IT Development Department.

• Led business development and sales for enterprise technology solutions: Call Center Solutions (Avaya), Voice Recording and SMS Gateways (Globitel), Workforce Management (Teleopti). • Promoted Customer Loyalty, Payments, Internet and Mobile Banking, Collections, and Kiosk solutions (Innova); consulted on IT Security and Data Center services (Verizon), Enterprise Content Management (EMC), CRM and Portal solutions (Microsoft).

• Led internal Web Development team responsible for analysis, design, development, and support of 10+ enterprise banking applications • Spearheaded Retail Online Banking application development and implementation across Saudi Arabia, and delivered Payment Gateway for Ministry of Foreign Affairs (Enjaz platform) serving government payment processing. • Received recognition for core banking system and Murex Treasury project achievements.

• Developed customer care products implemented across telecommunications (STC), financial services (Saudi Swiss Securities/Credit Suisse, Osool Capital), and banking (Smart Link). Early exposure to telecom, finance, and banking domains proved valuable for later sector-spanning roles.