Hardik Jani

• Handled order managements operations and services • Analyzing restaurants service propositions and generated reports

Handled outbound B2C sales interaction services and operations for international customers Created monthly reports and analysed monthly sales growth

• Applied strategic proposals in service bookings that saved time and increased productivity up to 100+ bookings made in each day • Created and optimized reports, dashboards on Tableau to analyse, draw conclusions and act on decision making • Used salesforce for creating accounts and opportunities for report generation and handled queries through ticketing function in salesforce • Provided cross-functional support to sales, marketing team • Handled administrative partners (LSP) operations and negotiations

• Engaged in business planning and conceptualizing strategy for business expansion and growth • Lead clients acquisitions projects and managed their operations • lead inside sales team for generating potential leads through emails, outbound cold callings • Analysed data from sales reports, trends for projecting financial overviews • Monitored KPI for measuring business performance and revenues from marketing campaigns • Conducted A/B test and performed competitor analysis and R&D on new potential markets