Harishkumar Moorthy

Analyze, design and Maintain CRM Analytics dashboards for Sales and Service cloud. Exposure to Salesforce Shield and CRM Analytics data Integration from various sources within and outside of Salesforce. Working with Service now tool to manage incidents and demands for both new and existing dashboards. Integrated data from AWS using S3 connector to create dashboards for the service cloud. Worked with Bitbucket to perform Continuous Integration and Continuous Deployment of dashboards across Sandboxes.

Collaborates with a wide range of business user groups for requirements gathering and documentation for Salesforce. Building and maintaining complex dashboards with SAQL and implementing complex security models to restrict data access for managers. Proven proficiency with Tableau CRM components such as Data Manager, dataflows, recipes, writing SQQL/SAQL, lenses, visualizations, and publishing to Lightning record pages using Tableau crm.