Kirill Rozhkov

- Ensure the stable operation of Croatian and Slovenian system instances of SFMC, overseeing the delivery of 2.4 million monthly sends. - Manage Loyalty Programs, controlling 30+ promotion launches per month. - Redesigned 20+ scripts for 80 emails and inboxes which unified the code and optimized send time.

- Architecture design of solutions based on Salesforce Marketing Could - Complex IT projects implementation (integrations with the CRM system and marketing automation system) - Managing team of 2 colleagues - Product Lifecycle planning - Permanent collaboration with system integrators (including international ones) - Communication with vendors and head office

- Salesforce Products implementation - On-site customers consulting - Conducting personal and team training for customers - Working on international projects - Salesforce Sales, Service and Marketing Cloud implementation - Maintenance of projects in Russia and international ones (Pharma, IT, Recruiting, Telecommunications) - Business processes analysis for new customers - Requirements capture