Heike Glassner

Inhaberin, Security Professional & Crisis Management Consultant & Coach, Heike Glaßner Security

Munich, Germany


Train the trainer
Training Program Development
working in multi-national environments
Middle East
Security Management
Training & Coaching
supply chain security
Risk Management
Travel security
Crisis Management


Professional experience for Heike Glassner

  • Current 10 years and 4 months, since Jul 2013

    Security Professional & Crisis Management Consultant & Coach

    Heike Glaßner Security

    - Security & Crisis Management Consultant & Coach - Providing, surveillance, travel security training and risk management - Security audits and long-term solutions in the supply chain - Professional corporate investigations uncovering thefts, irregularities and organised structures - Licensed for security work by the German government including license to carry weapons on the job - Lecturer for "Corporate Investigations" at the Technical University Ingolstadt

  • 1 year and 1 month, Dec 2016 - Dec 2017

    Crisis Management Consultant

    S-RM Business Intelligence, Risk Management & Cyber Security

    Member of the crisis management and response team

  • 1 year and 2 months, Jun 2014 - Jul 2015

    Senior Consultant

    Result Group

    - Managing and developing the training division of the company including customer relationship management, business development and designing course materials on high quality standards - Delivering training and conducting workshops in risk management and security to companies, NGO's and other organisations - Consulting clients in risk and crisis management; member of the crisis response team - Leading investigations forensic researches and operational actions

  • 6 years and 11 months, Mar 2006 - Jan 2013

    Managing Director

    Safety & Leisure Training Middle East

    In response to accelerated growth in Dubai and UAE market, I formed a Company initially dedicated to safety training in the expanding leisure industry. This had evolved into providing other programmes including trainer coaching and development. My role also included consulting governmental departments and negotiating contracts with clients and international awarding organisations.

  • 4 years and 3 months, Nov 2001 - Jan 2006

    Subdivision Manager, Trainer & Consultant

    FAST Consultants/FIRST Security Group

    Formed and managed the Training Division of a Dubai based security firm. I was responsible for developing and implementing my business plan. Other responsibilities included recruitment and induction of new team members and development, delivery and evaluation of training programmes.

  • 1999 - 2001

    Detective Chief Superintendent

    Civil Investigation Department Berlin

    • Immediate Response Team member for the criminal investigation department covering witness and victim interviews, interrogations, searches, arrests and reports. • Lead and supervised an operative anti narcotic unit. • Management support team member of a regional police department preparing reports, planning and organisation of regional actions. • Trained and supervised operative teams of up to 20 police officers conducting investigations and surveillances in the left terrorism field.

Educational background for Heike Glassner

  • Adult Teaching

    HRD Services, Ireland

    Planning and Enabling Learning, Principles and practise of assessments, Teaching in lifelong learning sector,Coaching and mentoring

  • Tourism & Sports Management

    Academy for Sport, Leisure and Tourism, Duesseldorf

    Business administration, Tourism, travel and politics, Management of sports and club facilities

  • Administration & Justice

    Academy for Administration and Justice, Berlin

    Criminal and civil law, Criminology and forensic, Preparing and conducting police operations


  • German

    First language

  • English



business opportunity
Security Management
Logistics Management
Training & Coaching


Sport and Fitness
motorbike riding

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