Henner Kielhorn

- Technology lead touristic. Design functional & technology roadmap for touristic distribution, continuous delivery pipeline and alignment across multiple airlines - Lead restructuring & digital transformation program, driving turnaround activities across commercial, operational and administrative functions - Lead airline merger & due diligence teams identifying synergies and post-merger- transformations activities

- Lead Post-Merger-Integration and transformations activities - Lead airline merger & due diligence teams identifying synergies and integration strategies

- Lead sales and marketing activities in North Rhine-Westphalia und East Germany - Drive sales performance and provide business intelligence by means of KPIs, reports and polls - Implement customer insights analytics Big Data - Lead cross-location teams. Key account, Sales steering and business analytics

- Develop and implement sales channel strategy for Germany, Austria and Swiss - Design and steer all cross-sales channel activities - Identify and pursuit customer specific sales leads and revenue potentials Highlights/ special projects: - Restructure sales force and sales steering (BI)

- Coordinate aircraft fleet & optimize capacity allotment for market portfolio - Develop tools to detect and forecast portfolio weaknesses - Train staff on revenue management and network strategy

- Create and implement use case fostering productivity gain in multi hub systems - Coordinate activities for aircraft fleet renewal

- Managing international business process outsourcing projects - Lead cost reduction campaigns for software & IT services (e.g. data, mobile network, application landscapes)

(Abschluß 2001) Unternehmensführung, Produktionswirtschaft und Controlling