Herwig Birke
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Herwig Birke
- Current 10 years and 2 months, since May 2016
Service Availability and Capacity Manager
UNIQA IT Services GmbH
- 6 months, Nov 2015 - Apr 2016
Web- and Media Design (Education)
WIFI Wien
- 1 year and 7 months, Mar 2014 - Sep 2015
Project Manager
Hewlett Packard
Internal cost saving project for Austria, Germany, Switzerland * Evaluate currently delivered services per account * Prepare capacity overview and possible transition candidates * Transition of services * Cost controlling Site Migrations * Prepare new locations for system integration * Integrate new locations System Migrations * Storage migration * VMware update
- 2 years and 2 months, Aug 2013 - Sep 2015
Account Delivery Manager
Hewlett Packard
Responsible for all services delivered to the customer, based on ITIL * Server Hardware * Client Hardware * Service Desk * Onsite Technician * SPOC * Support of Customer Liquidation
- 1 year and 8 months, Dec 2011 - Jul 2013
Client Capability Lead End User Computing
Hewlett Packard
Responsible for all end user services, based on ITIL * Service Desk * Onsite Technicians * Provisioning of End User Devices
- 1 year and 2 months, Oct 2010 - Nov 2011
Computer Systems Designer and Analyst
Hewlett Packard
Backup Administrator and Operator Automated Client Support Developer * Preparation of CMDB and frontend * Preparation of business applications for automated installation * Preparation of printer for automated installation * Automated inventory
Backup Administrator and Operator Automated Client Support Developer * Preparation of CMDB and frontend * Preparation of business applications for automated installation * Preparation of printer for automated installation * Automated inventory
* Creation of German Instructions for Use, ready for translation * Development and Maintenance of Automated Publishing System
* Production Planning and Logistics * Analysis of Logistic Data
Documentation of Videorecorder Devices * Collection of required documents * Preparation of BOM (Bill Of Material)
- 1 year and 4 months, Dec 1992 - Mar 1994
Wholesale Trade
WIN-TRADING GmbH.
* Dealing with electronic components, computer parts and computer devices * Configuration and Setup of computer devices * Internal Support of Computer Devices * Development of customer specific applications
- 7 years and 3 months, Sep 1985 - Nov 1992
Shop Salesperson
DAHMS Electronic GmbH.
* Dealing with electronic components, computer parts and computer devices * Configuration and setup of computer devices
Ausbildung von Herwig Birke
- 1985 - 1989
Elektronik
Berufsschule für Radio und Elektro Wien 5
- 1982 - 1985
Elektrotechnik
Höhere Technische Bundeslehranstalt Wien 10
- 1978 - 1982
Bundesrealgymnasium Wien 13
- 1974 - 1978
Volksschule Wien 13
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
B1-B2 (Gute Kenntnisse)
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