Hossam El-Hadad

Developing and implementing marketing strategies aimed at defining customer needs and establishing communication channels to reach the relevant target audience. My objective is to increase conversion rates and strengthen the company's brand image. My key activities include market research, digital marketing initiatives, SEO optimization and competitive analysis. I am committed to staying up-to-date with the latest marketing trends and technologies to ensure that my company stays ahead of the competition.

Responsibilities: Consulting tourism entrepreneurs in Egypt, Mexico and South Africa to identify and address business challenges and to develop new business models aimed at creating new business opportunities and coping with the impact of the Covid 19 pandemic. Key activities: Business and market analysis, business process optimization, development of business models, change management and team coaching.

Designing a system for the Migration Application Support for the Visitors of the Egyptian-German Centre for Jobs, Migration and Reintegration. The Programme “Migration for Development” (PME) was commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and is being implemented on their behalf by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

Responsibilities: Defining customer needs, developing customer loyalty programmes, resolving conflicts and building a positive image of the company. Main activities: Written and verbal communication, documentation, process development, customer retention and increasing sales.

Responsibilities: Process optimisation and development of sales strategies with the aim of providing the optimal solutions to customers, thereby increasing customer base and market share. Main activities: Team building, performance management, market analysis, product development and business process optimisation.

Responsibility: Provide timely and solution oriented support to the customer while efficiently handling customer queries and complaints with the aim of enhancing customer satisfaction. Main activities: Communication, problem solving, time management and technical advice for internet products.

Responsibilities : Analysing the needs of potential clients and developing life insurance plans that meet their requirements. Main activities: Data collection, data analysis, negotiation and sales presentations.