Iga Głowacka

Angestellt, International Account Manager, Avenga
Wrocław, Polen

Fähigkeiten und Kenntnisse

Sales
IT service delivery
Customer Care
Technical recruiting

Werdegang

Berufserfahrung von Iga Głowacka

  • Bis heute 8 Jahre und 10 Monate, seit Okt. 2016

    International Account Manager

    Avenga

    - maintaining long-term relationships with our german-speaking clients - in charge of international business development of IT and engineering solutions - creating a strategy to efficiently approach companies overseas - execution of ITK's sales strategy abroad - research and building relationships with new clients - representing company and it's services during international Trade Shows & Conferences - coordinating recruitment processes in ITK

  • 1 Jahr und 2 Monate, März 2016 - Apr. 2017

    Headhunter

    Avenga

    Roles and responsibilities: - searching for candidates with usage of direct search, informal network, cold calls, etc. - selection of candidates - conducting phone interviews with candidates - preparing candidates'​ profiles and delivering to clients' review - language skills verification - guiding candidates through the recruitment process

  • 2 Jahre und 5 Monate, Okt. 2013 - Feb. 2016

    Technical Support Specialist

    CSS Corp

    Roles and responsibilities: - providing technical support to German- and English-speaking customers - solving technical and billing cases via phone and email - providing training for new team members - answer inbound calls as well as assist customers who have specific inquires - efficient management of backlog on a daily basis - ability to identify problem issues and determine the appropriate course of action/redirection with guidelines required to resolve the issues

Ausbildung von Iga Głowacka

  • 2013 - 2018

    Business Psychology

    Uniwersytet SWPS

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

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