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Igor Vukicevic

Angestellt, Tailored Logistic offer and Customer Satisfaction Manager for UK and Ireland, Schneider Electric Ltd United Kingdom
Telford, Vereinigtes Königreich

Fähigkeiten und Kenntnisse

Strategy
Leadership
Organizing (management)
Strong in defining improving and simplifications
Strong communications and interactions skills
Cost reduction
commitment
Productivity
Customers
Contract Management
SLA
Operation
Supply Chain Management
flexibility
Always focused to delight customers
Solving the customer issues and avoiding their rep
analytical skills
ERP
Professional experience
Methodology
Six Sigma
Role model for teams
Experienced in multicultural environments and deve
Teamwork
Safety

Werdegang

Berufserfahrung von Igor Vukicevic

  • Bis heute 10 Jahre und 3 Monate, seit März 2015

    Tailored Logistic offer and Customer Satisfaction Manager for UK and Ireland

    Schneider Electric Ltd United Kingdom

    Based in Telford, 2 Distribution Centres, 34.000m2 Constantly seek for performance and logistics solution improvements to increase customer satisfaction and sustainability in UK&I Lead, implement and promote key Tailored Customer Process Capabilities by enhancing the supply chain solutions Design and implement new Supply Chain process improvements Responsible for publishing differentiated Logistic Offer for segmented customer types Visit UK&I customers with Commercial team and lead the actions

  • 7 Jahre und 3 Monate, Jan. 2008 - März 2015

    Customer Service and Business Process Excellence Manager

    SE-CEE Schneider Electric kft

    Based in Budapest, Distribution Centre, 25.000m2 Constantly provide to customers an excellent service by developing strong relationship Manages the team that handles the customer order portfolio, back-order lines, returns and customer inquiries for CEE Focused on Proactive communication to FOs Provide visibility to FOs about the delivery performance by ensuring the high performance of main logistics KPIs Lead BPE activity as a Black belt, by coordinating the 6 Sigma, Lean Kaizen and G8D projects

  • 2 Jahre und 9 Monate, Apr. 2005 - Dez. 2007

    Supply Chain and Customer Care Centre manager

    Schneider Electric Serbia

    Constantly provide to customers an excellent service by developing strong relationship. Lead the management of logistics processes: maximize the deliveries according to the deadlines with minimum costs Create the CCC team and boost their efficiency Lead the team responsible for Sales Order treatment , from order entry till delivery to customers, claims, returns and main KPI’s Leading the team responsible for procurement, inventory, demand and supply planning and warehouse operations.

  • 1 Jahr und 4 Monate, Dez. 2003 - März 2005

    Logistics supervisor

    EFES WEIFERT BREWERY J.S.C

    Based in Pancevo Constantly provide to customers an excellent service by developing strong relationship. Leading the team responsible for warehouse operations in 2 Plants (Pancevo and Zajecar). Leading the team responsible for transport (outbound), customer relations and invoices. Participation in production planning depending on raw materials and forecast.

Ausbildung von Igor Vukicevic

  • 1998 - 2003

    Geography and tourism

    University of Novi Sad

    Geography and tourism

Sprachen

  • Englisch

    Fließend

  • Serbian

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