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Imran Mahmood

is out learning. 🎓

Bis 2024, Associate Director, Software Development (Service Operations), IQVIA
Bonn, Germany

Skills

Scrum
Scrum Master
MS Office
Agile Development
Leadership development
Customer Support
Coaching
KANBAN
Outlook
Microsoft Excel
Microsoft Word
Personality development
Empathy
Conceptual thinking
Organizational skills
Conflict Management
Analytical skills
Technical Knowledge
Responsible
independent
attention to detail
Customer orientation
Pharmaceuticals
Workforce Management
AI
Leadership skills
IT Project Management
People Management
Technology
Change Management
Support
Software Development
Project Management
English Language
Computer Networks
IT Service Management
Computer Science
Leadership
Reliability
Soft Skills
Personal responsibility
Creativity
Team work
ServiceNow
DevOps
Knowledge Base
Transformation program
Software framework
IT Infrastructure Library
Management
Automation
Team leadership
IT Operations
Hardware
Business Informatics

Timeline

Professional experience for Imran Mahmood

  • 2 years and 8 months, Apr 2022 - Nov 2024

    Associate Director, Software Development (Service Operations)

    IQVIA

  • 2 years and 6 months, Oct 2019 - Mar 2022

    Senior Consultant (Client Operation Manager)

    IQVIA
  • 5 years and 1 month, Sep 2014 - Sep 2019

    Senior Consultant (IT Service Manager)

    IQVIA
  • 8 years and 4 months, May 2006 - Aug 2014

    IT Service Desk Manager

    MSD UK

  • 2 years and 4 months, Feb 2004 - May 2006

    Helpdesk Team Lead

    MSD UK

  • 2 years and 5 months, Sep 2001 - Jan 2004

    Graduate IT Project Officer

    GCFG Ltd

Educational background for Imran Mahmood

  • 2 years and 10 months, Sep 1998 - Jun 2001

    BSc Networking and Computer Systems

    Middlesex University London

Languages

  • English

    C2 (Expert / native speaker)

  • German

    A1-A2 (Basic)

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