Ina Jurczok

Strategic HR leader driving engagement, inclusion, and performance while ensuring a psychologically safe, values-driven workplace. Partnered with executives and managers to align HR strategy with organisational goals, implement talent and succession planning, and lead major change initiatives. Skilled in workplace issue resolution and risk mitigation, preventing potential Fair Work disputes, and embedding a culture of recognition for 100 staff and 150 volunteers.

Led the digitisation and standardisation of HR processes, creating a central HR resource portal to support managers and improve efficiency. Managed major organisational restructures and redundancies with full legal compliance, developing guidelines & training managers to ensure compliant, empathetic outcomes while supporting team morale.

I drove performance and engagement across 170 Connect Groups, providing hands-on support that boosted overall group performance by 40%. I delivered data-driven KPI and performance reports to the Executive Leadership Team, influencing strategic planning and operational decisions. I coached and mentored Location Managers on database use, compliance, and Connect Group management, reducing reporting errors and enhancing operational consistency.

Partnered with leaders to drive compliance, efficiency, and employee engagement across complex retail networks. Remediated labor law issues, managed workforce transitions with empathy, and implemented scalable HR systems to streamline processes. Built leadership capability through structured HR training and strengthened culture through targeted engagement initiatives, improving alignment, satisfaction, and retention.

Partnered with leaders to streamline HR operations, enhance compliance, and improve employee experience. Built strong stakeholder relationships, co-designed a new induction program to boost engagement and retention, and optimised HR systems, including time tracking and employee records, for efficiency and accuracy.