Ina Jurczok

Lead end-to-end HR operations across multiple countries including recruitment, onboarding, payroll coordination, employee relations, compliance, global mobility, and HRIS optimisation. Drive HR digitalisation initiatives, including workflow automation and HR ticketing systems. Act as trusted advisor to managers on performance, employee relations, and employment law matters.

Partnered with executives to align HR strategy with organisational goals. Led organisational restructures, implemented talent and succession planning, overhauled HR policies, and introduced wellbeing and inclusion initiatives. Designed and launched a volunteer recognition program supporting 300–400 volunteers.

Led HR process digitisation initiatives, managed complex restructures and redundancies, and trained managers on compliant and empathetic people management practices.

I drove performance and engagement across 170 Connect Groups, providing hands-on support that boosted overall group performance by 40%. I delivered data-driven KPI and performance reports to the Executive Leadership Team, influencing strategic planning and operational decisions. I coached and mentored Location Managers on database use, compliance, and Connect Group management, reducing reporting errors and enhancing operational consistency.

Managed HR operations across Swiss retail network. Implemented SuccessFactors HRIS for Switzerland, led compliance remediation approved by authorities, supported store closures, and delivered leadership training. Championed employee engagement initiatives including Great Place to Work.

I helped the company streamline HR operations, enhance compliance, and create engaging employee experiences. By partnering closely with leaders and teams, I delivered HR solutions that support both people and business goals.