Ina Jurczok

Strategic HR Business Partner to the CEO & Executive team, aligning people strategy with organisational transformation, compliance, and service delivery priorities. Led complex employee relations, change management, and restructuring initiatives in a regulated environment. Designed wellbeing and psychosocial safety frameworks and modernised HR policies. Delivered workforce transformation impacting 60% of employees, organisational restructuring with no service disruption, and full legislative compliance.

Partnered with leaders on workforce planning and organisational effectiveness. Provided trusted advice on employee relations and change initiatives while leading HR process improvement and digital transformation projects. Managed the employee lifecycle, including contracts, restructures, and redundancies. Key achievements include launching an HR knowledge portal with 100% manager adoption, reducing administrative workload by 50%, and strengthening manager capability through tools and training.

Designed and implemented a centralised reporting framework for 100+ volunteer leaders, analysing engagement, attendance, and participation trends to support decision-making. Presented insights to executive leadership and supported multi-channel communications to drive engagement. Increased reporting adoption by 50% through KPI implementation, improved visibility of retention metrics, and strengthened volunteer leader capability through reporting, training, and communication support.

Partnered with the CEO as HR BP across multi-site retail operations, managing the full employee lifecycle and complex employee relations matters. Led HR systems transformation. Key achievements include delivering SAP SuccessFactors rollout with 85–90% adoption, implementing a cross-border time tracking system, launching an engagement survey with 90%+ participation, resolving labour law compliance issues, and strengthening leadership capability through targeted development programs.

Partnered with leaders to streamline HR operations, enhance compliance, and improve employee experience. Built strong stakeholder relationships, co-designed a new induction program to boost engagement and retention, and optimised HR systems, including time tracking and employee records, for efficiency and accuracy.