Indra Trefzer

Selbstständig, Purchasing Manager, divata UG
no Address, Germany

Fähigkeiten und Kenntnisse

Giving out positive energy and making people smile
Customer support
QA
SaaS
ELearning
Banking
Telecommunications
VoIP

Werdegang

Berufserfahrung von Indra Trefzer

  • Current 14 years and 3 months, since Mar 2012

    Purchasing Manager

    divata UG

  • 9 years, Nov 2009 - Oct 2018

    Senior Customer Support Engineer

    Kenexa, an IBM Company

  • 11 months, Dec 2008 - Oct 2009

    Technical Consultant International Customer Service

    TELES AG

    3rd level customer support, interfacing between 2nd level support and the R&D department.

  • 1 year and 10 months, Feb 2007 - Nov 2008

    Quality Assurance Engineer

    Teles AG

    Quality assurance, working in R&D team of 18 people. Gained an expertise in telecommunication networks and configurations, hands-on experience with VoIP/GSM/PSTN Access Gateways.

  • 1 year and 10 months, Jan 2005 - Oct 2006

    Senior Software Testing Engineer

    TietoEnator Latvia

    QA of format convertors and other applications for VISA, MasterCard and American Express transaction processing

  • 1 year and 9 months, May 2003 - Jan 2005

    Testing Engineer

    DATI

    Analysed customer requirements to compose a test plan and test scenarios. Executed tests, reported bugs and tracked the resolutions

  • 7 months, Oct 2002 - Apr 2003

    Programmer

    DATI

    Developed Web User Interface according to corporate design for a specific project

Sprachen

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Russian

    A1-A2 (Grundkenntnisse)

  • Latvian

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