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Ines Petornilho

Angestellt, Customer Service Team Leader, HBX Group

Skills

Complaint management
KPI Implementation
After Sales Management
Customer satisfaction
Customer Support
After Sales Support
Contact Center Management
Customer care
Service Management
Customer Relationship Management
Salesforce
Atlassian Jira
Atlassian Confluence

Timeline

Professional experience for Ines Petornilho

  • Current 10 years and 5 months, since Jun 2016

    Customer Service Team Leader

    HBX Group

Languages

  • English

    C1 (Fluent)

  • Portuguese

    C2 (Expert / native speaker)

  • Spanish

    C1 (Fluent)

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