Ioana Cristea
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ioana Cristea
- Current 5 years and 10 months, since Aug 2020
Incident Manager
Tesla Gigafactory Berlin
- Current 13 years and 11 months, since Jul 2012
Service Manager
Vodafone Group
Motivated Service Manager with 7+ years of experience across multiple Telecom services and multi-cultural environments, providing high quality service delivery. Proven-track record of working as a Product Owner within Agile Scrum framework, driving the product strategy and ensuring the customer vision and expected value.
- 1 year and 3 months, Nov 2015 - Jan 2017
Incident Manager
Vodafone Group
I was responsible for ensuring the network's high standards of performance and quality for Vodafone Netherlands and my main responsibility was to coordinate and coach technical teams during interventions on complex and critical incidents.
- 3 years and 4 months, Jul 2012 - Oct 2015
NOC Engineer
Vodafone Group
Monitoring 24/7 the Radio Access Network of Vodafone Germany Network, investigating and troubleshooting any fault alarms received.
Providing technical and customer support to DACH customers.
Ausbildung von Ioana Cristea
- 1 year and 10 months, Oct 2013 - Jul 2015
Industrial Engineering
Politehnica University of Bucharest
- 3 years and 10 months, Oct 2009 - Jul 2013
Industrial Engineering
Politehnica University of Bucharest
Sprachen
English
C1 (Fließend)
German
C1 (Fließend)
Romanian
C2 (Verhandlungssicher / Muttersprachlich)
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