Ioana Popa

Performing and delivering micro and macro analysis across the accounts, including but not exhaustive to credit analysis, ageing debtors reports and month end reports for senior management while providing leadership and managing customer-facing activities of the DACH order to cash team. Improving and implementing debt collection processes for overdue invoices or payments, including legal procedures. Assessing customer credit risk and establishing credit limits by analyzing financial information.

Team coach for the EMEA accounts receivable team and responsible for the key customer accounts for the DACH market of a fashion retailer. Acting as single point of contact and providing leadership for a team of four, while keeping focus on customer satisfaction and continued business Allocating activities within the team, prioritizing and ensuring daily completion.

Responsible for operational effectiveness of the HR contact center team for the DACH region of a big consumer goods company. Managing critical situations which required adaptation of response or extensive research. Acted as team lead backup successfully coordinating the team when needed. Monthly execution of the visual management (productivity, accuracy rate, pareto, 3x3,etc).

Part of the Finance Transformation SAP deployment project team of a big Pharma company, being responsible for Accounts Payable (VIM-Vendor Invoice Management and eLink-ICS).

Responsible for queries regarding invoice processing and payment for the German and Austrian market, performing account reconciliations, accuracy checks, processing vendor payments in compliance with financial policies and procedures.

Responsible for handling a broad scope of internal processes encompassing the daily management of collections, reconciliation, general ledger and month-end-closing in compliance with financial policies and procedures. The role has granted me the opportunity to familiarize myself with a wide range of finance and accounting processes working for a client in the Pharma industry, with operations spanning across the globe.