Isabel Martínez Segura

- Flight preparations both with and without assistance of the airline. - Briefing Check-In Agents. - Resolution of check-in problems that may arise. - Act as resolutive and informative liason between passengers and airline. - Check in and control of passenger information, including that of passengers ariving from other stations. - Assistance of the training of new employees. - Control at the Gate. - Completing and filing in of flight documets. - Document logging, both physically and digitally.

- Acceptance and lining of passengers. - ID and travel documentation control. - Providing assistance to passengers with special necessities. - Seating allocation on the company proprietary software. - Acting as informative liason between the company and passengers. - Boardings tasks. - Outbound flight crew reception. - Assistance of passengers in special cases (e.g., delays, cancellations, etc.).