Iulia Mihaela Sorica

Delivered excellent customer service and support for E.ON’s German clients, ensuring timely and accurate resolution of inquiries and requests. Built and maintained strong relationships with customers, providing reliable information and assistance in a professional manner. Coordinated with internal teams (billing, technical, and operations) to ensure smooth communication and efficient issue resolution. Contributed to process improvements to enhance efficiency, service quality, and customer satisfaction.

Contract and orders negotiations Create orders and establish contracts Actively participate in/leading negotiations with suppliers and establish and maintain supply/frame contracts Manage savings targets and monitor cost reduction programs with suppliers Monitor supplier performance and advise management of concerns Actively work with our international clients to reduce their cost and meet budget targets Follow and respond to changing market price trends and availability of materials and services.

Purchasing and procurement of direct and indirect materials Contracts and orders negotiations Analyze data and prepare request for quotations Actively participate and leading negotiations with suppliers and establish and maintain supply or frame contracts Manage savings targets and monitor cost reduction programs with suppliers Monitor supplier performance and advise management of concerns Reviewing technical specifications for raw materials

Responsible for price negotiation and supplier management Source, negotiate and secure direct and indirect materials in accordance with Engineering requirements with respect to quality, time and cost Contracts and orders negotiation Transport logistics management Inventory, Stock Management Negotiates terms to guarantee the best conditions for acquisition of materials and services, by respecting the procurement process, the internal procedures and legal requirements Carries out supplier evaluation