Ivan Berov

1. Develop and implement of an automatic system for transfer and synchronization of data between Kamenitza AD and distributors, technical support and testing of its applications; 2. Organize the process of developing of an automatic system for transfer and synchronization of data between Kamenitza AD and distributors; 3. Measure the technical parameters of the system and test its applications; 4. Communicate with IT team for providing timely information for technical problems.

1. Responsible for the digital TV station of the company reporting to the Technical Manager ; 2. Maintain and operate WISI DVB Remultiplexers, WISI DVB Scramblers, WISI modules analog TV, DVB receivers.; 3. Handled the tasks of troubleshooting both digital and analog packages; 4. Maintain quality signal transmission from the station; 5. Participate in projects for improving the quality of the offered service; 6. Communication with on-site technicians; 7. Set up set-top boxes for customers;

1. Provide client support in the national call center of the company 2. Assist customers to connect to the Internet via DSL Router 3. Report DSLAM problems to the local technical departments 4. Diagnose and resolve problems in connecting DSL Routers to Internet 5. Setting up the modems according to needs of the customer – port forwarding, configuring wireless network, etc. 6. Assistance in setting customer equipment for Ethernet and Wireless connection to the router

1. Configuration of Voice over IP gateways (Patton, Linksys, Audiocodes, Wellgate, One Port ATA AG-188) 2. Perform installation of equipment on-site 3. Provide technical advice to customers 4. Resolve reported problems by phone or on-site 5. Use Wireshark for dumping calls 6. Router configuration