Izabella Szabo

• Strong track record of delivering projects in a multi-disciplinary environment • Creating compelling analysis plans and reports to tell the story of the data in presentations to 40+ stakeholders • Developing strong client relationships - key role in client retention • Proactively manage finances and ensure profitability on a project-by-project basis • Effective planning, foreseeing and troubleshooting any issue at any stage • Monitoring, evaluating, and reporting service and performance of teams

• Driving key innovation: improving and implementing processes for smoother and faster results • Creating a standardised project lifecycle • Compliance champion; organising and coaching global teams through annual compliance training, policy updates and GDPR changes, providing consultancy on research design to support ISO audit large programmes, useful formulas and documentation • Other responsibilities included setting up and managing a new internship program including 15 interns annually

• Providing services to internal and external clients from project commissioning to final delivery • Working with global stakeholders / teams • Ownership of financial management of project portfolio; ensuring targets are met • Consulting on new and existing projects; reviewing business needs, feasibility, targets, delivery, preparing full budgets • Guaranteeing all projects follow a quality management process • Identifying, assessing and implementing responses to risk and change control management

• Managing the full life cycle of international online projects from first quote to final delivery • Working closely with clients, research directors, portfolio VPs and liaising with executives and various teams • Providing progress report to stakeholders including problems with plans for solutions • Advising and redeveloping project processes for faster results, responding to client queries

• Day to day project management of all operational aspects of international research projects • Providing support and bringing the teams together for the best solutions for progression • Liaising with third party suppliers, internal clients and various teams to deliver our product to the agreed schedule, price and objectives, while assuring quality requirements

• Managing a team of 25 fieldwork telephone interviewers across a variety of projects • Being the first point of contact regarding technical needs or handling difficult people on the phone • Managing quotas and fieldwork performance

MSc Business Innovation with E-Commerce (Distinction)

BSc Honours Psychology