Jamila McCalla

Managed master data for 2M+ SKUs, ensuring accuracy across ERP systems. Collaborated with teams to resolve discrepancies and streamline workflows, improving efficiency by 15%. Enforced data governance, conducting audits and checks, boosting data integrity by 20%. Managed 60 weekly escalations, improving SLA adherence by 63%. Acted as SME for catalog hierarchy, reducing errors by 10%. Promoted best practices and ensured compliance with SOPs, contributing to operational improvements.

Collaborated with account managers to execute pricing agreements for 400+ dealers. Managed pricing data in Vistex for 1,200 products across 400 retailers, reducing errors by 75% through streamlined processes. Provided Level 1 support, resolving technical issues. Generated weekly reports for senior management, improving product lifecycle visibility. Led data cleanup, removing products from 100 dealer lists. Partnered with cross-functional teams to resolve price discrepancies, enhancing efficiency.

Collaborated with marketing directors to analyze the competitive landscape and improve in-store branding. Managed a competitive brand comparison, assessing pricing, distribution, and features. Produced price analysis reports with strategic recommendations. Created visual data representations for presentations, enhancing clarity. Analyzed historical shipment data to forecast the iComfort product launch, supporting decision-making and operational planning.