Jana Huber Necadova

Responsible for Collections Department for GE Money Bank, team size @ 120 people, responsible for collections processes wing to wing ( early collections, late&legal , recoveries), managing collections strategies, strategic budget plannig and workforce forecasting,

Call centre and Service to Sales Operations Manager team size cca 200 people responsible for inbound processes of 100 000 incoming calls on monthly basis (bank, sales finance,auto businesses) including sales processes (S2S) and retention processes, strategic budget planning, workforce forecasting

responsible for collections performance of GE Money Bank Austria team size 70 people, 50 000 deliquent accounts on monthly basis outbound early collections process, intervention processes, debt sale, recovery outbound collections process including cooperation and negotiation with external lawyers and external collections companies

Direct responsibility for early collections portfolio sales finance and bank products), cca 160 people, 100 000 deliquent accounts on mothly basis, managed outbound and inbound early collections processes, new collections system implemented

International Trade International Politics