Jasmine Hana Otto

- Communicated fluently in English, German, and Japanese to serve international customers, enhancing cross-cultural awareness and adaptability. - Strengthened interpersonal and problem-solving skills by addressing customer concerns in a fast-paced, multilingual environment. - Collaborated closely with team members to ensure smooth service and customer satisfaction.

- Coordinated and supported international volunteers, including orientations, placement onboarding, and issue resolution. - Managed pre-arrival and on-site logistics such as airport pick-ups, accommodation, and scheduling. - Supported partnerships with local NGOs and activity providers through outreach, meetings, and database management. - Contributed to the development of social impact projects and assisted with administrative and team coordination tasks.

- Provided customer service in a fast-paced, multicultural environment with international guests. - Strengthened multitasking and time management skills to ensure smooth operations and guest satisfaction. - Adapted quickly to a new work environment and team, showcasing flexibility and efficiency.

Designed lesson plans and provided tailored instruction to students, improving their language proficiency. Developed strong interpersonal and mentoring skills.

Proactively engaged with employees across departments to understand the company's workflow, gaining insights into operations and enhancing cross-functional communication in marketing and communications services.

Earned 60 ECTS towards a B.A. in Fashion Management before transferring to Ohm