Jean Marcel Custodio

• Network / infrastructure Administration; • Install and maintain System Operational and third-party software’s; • Install and maintain Thinclient's Citrix; • Installation and configuration of printers; • Hardware / software tests; • Replacement of failure hardware; • Backup / System Operational Recovery; • Help desk support /remote support; • Data security management; • Control/update Inventory of IT equipment’s; • Open, follow-up and closing of tickets.

• Installation and configuration of the operating system and the company’s software in Tablet PC; • Specific testing of hardware and software; • Verification and substitution of failure hardware; • Help desk support /remote support; • Control/update Inventory of IT equipment’s; • Open, follow-up and closing of tickets.

• Administration lan/users; • Installation and configuration of operating systems and software’s; • Installation, configuration, and reparation of hardware; • Backup/Restoration of operating systems and archives; • Configuration of servers for rendering images in a parallel processing; • Manager and security files.

• Computers assemblage; • Installation and configuration of operating systems and software; • Installation, configuration, and reparation of hardware; • Backup/Restoration of operating systems and files; • Help desk support /remote support; • Technical visits.

• Development of the maintenance and implementation projects for the public telephone lines with Autocad; • Client assistance; • Calculation of the viability of specific telephonic lines (DDR/LP/REG/ADSL) for outside companies; • Local support and technical visits.

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