JiYoung Hwang

Conducted Market research and seek for opportunities in the market. Managed customer profile.

Conducted Market research, managed sales, and curated sales items. Managed promotion plans and product information on the website. Analyzed the history of the demand for each product to control the supply.

Onboarded influencers from Instagram and YouTube for influencer marketing. Responsible for dealing with inquiries from customers on KAKAOTALK (largest messenger app) channel. Planned collaboration with a Korean animal-protecting organization called KARA to expand market presence.

Worked on discovering local fashion businesses in the New York state area and contacting owners. Collaborated on coming up with new ideas for fashion events through social media.

Worked for a high-end clothing brand in a large department store and managed the whole store. Responsible for customer service, product order reception, execution of headquarter orders, and achievement of sales targets.