Jobin Varghese

Monitor and report project status, issues and risks to the project manager, SLA and queue management status, and participate in cross-capability status meetings to understand and communicate relevant interdependencies (platform – UAT). • Coordinating the sign off process with compliance, CRM's and product groups. • Responsible for the oversight and coordination of project related activities.

Fixed term contract jobs dedicated to customer services for international work experience.

Shift supervisor for a 163 member team handles onsite customer enquiries and complaints. Worked as company representative (team lead - onsite) at United Kingdom during the first and second phase project transition (mainframe to SAP) and training conducted jointly by Southern Water, Wipro and TCS in 2007 and 2008. Participating in weekly operational and quality meetings to discuss feedback with the onshore management team as well as working with other stakeholders to resolve SAP issues

Subjects: Accounting, Auditing, Tax, Business Management, Commercial law, Economic, Entrepreneurship, Banking, Strategic management , Statistics