Johanna Lieb
Skills
Timeline
Professional experience for Johanna Lieb
- Multilingual advice and support for private customers (DE, EN, ES) - Customer support for various segments to enhance customer experience (orders, logistics, general enquiries, problem solving) - Community Management (Facebook, Instagram, Twitter) - Translation work for content on the web, app or social media
- Sales for the DACH sector - Professional support of commercial customers - Management of invoices and orders - Translation work for content on the web, app and social media
- 2 years and 1 month, Aug 2019 - Aug 2021Jaguar Land Rover Austria GmbH
Customer Service Representative
- Management of Customer Service Inbox - Administration of retailer requests - Inbound and Outbound calls - Road-Side-Assistance - Dealing with customer’s inquiries
Languages
German
C2 (Expert / native speaker)
Spanish
C1 (Fluent)
French
A1-A2 (Basic)
English
B1-B2 (Good)
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