John O'Donnell

• Definition and communication of the digital transformation strategy for the global accounting function; integration of existing automation initiatives (Workflow, RPA, IOCR, etc.) into a unified strategy • Delivery of support and advisory services with regard to optimizing business processes, assessing potential automation solutions and building business cases

• Technical and Commercial Service Manager for a Robotic Process Automation (RPA) service with global customer base • Creation of the RPA service from scratch; Definition of all strategic aspects of the service including scope, sourcing, SLAs, pricing structure and price. • Development of operational processes necessary for running the service: change/problem/incident management, access management, security, monitoring and event management, etc.

• Change Manager responsible for defining and implementing a standard Service Delivery Model for over 50 Allianz services

• IT and Business Project Manager for the replacement of an integration system for HR data used in over 80 locations worldwide • Rollout Manager for an international HR project in which a new central SAP HR system was built with interfaces to approx. 20 countries • Project Manager for numerous other projects for the German SAP HR system

• Execution of operational processes for a high-complexity BI/DWH system used for personnel controlling • Design and implementation of system developments • Management of technical team and SPoC for customer

• Analysis and management of multi-channel marketing campaigns • Development, modification and management of marketing reports using SAS Technology

• Management of off-shore teams for the development and maintenance of a product comparison website present in 8 countries and in 7 languages • Acted as "Scrum Master" to ensure effective and agile project execution • Supported the transition to Scrum methodology in the company

• Setup of a multi-provider environment (off-shore, local and external providers) for the management and development of a SAS-Risk solution • Development of SLAs, KPIs and processes for provider managemen

• Project manager and technical lead for numerous BI/DWH initiatives in various industries • Subject Matter Expert (SME) in SAS V9 Architecture and SAS Products

• Project manager and technical lead for numerous BI/DWH initiatives in various industries

• Implementation of the SAS Anti-Money Laundering solution in cooperation with Morgan Stanley and the SAS Institute • Development, modification and management of an in-house Business Intelligence system based on SAS and numerous web technologies • Design and development of a company's first Business Intelligence system based on SAS technologies • Programming and presentation of statistical analyses for the CPG industry based on SAS/STAT

Minor: englishe Literatur