Jon Langdon

Jon leads DocuWare's Professional Services and Support operations worldwide. With major teams in Europe and the Americas, his teams focus on ensuring that DocuWare's services exceed our client's expectations.

Jon is an executive member of the Product Management team, responsible for vision and strategy of DocuWare's product portfolio. Jon's teams focus on ensuring that DocuWare's products exceed user's expectations when it comes to ease of use and user experience.

Jon co-leads DocuWare's Global Product Management division. The DocuWare Product teams utilizes their unique customer and partner based perspective to guide product direction for the world's leading Electronic Content Management (ECM) system for the SMB market. Jon's teams have a special focus on DocuWare's North & South American customers, Authorized DocuWare Partners, and strategic ISVs to innovate tomorrow's ECM landscape.

Jon co-leads DocuWare's Product Management division for all product lines as well as DocuWare's R&D teams responsible for creating the Fortis and FortisBlue product lines. As a leader and strategist Jon works closely with DocuWare's elite partner community and customer base to facilitate the creation of industry-leading electronic document management solutions.

Jon leads Westbrook's teams responsible for creating the Fortis and FortisBlue product lines. As a thought leader and strategist Jon works closely with Westbrook's elite partner community and customer base to facilitate the creation of industry-leading electronic document management solutions.

Jon leads DocuWare's R&D teams in the United States. Utilizing his unique customer and partner based perspective Jon creates product and technical strategy as a member of Docuware's Global technical board.

Jon leads Westbrook's Fortis and FortisBlue development teams in the creation of a large portfolio of world-class EDM products aimed at giving users quick and easy access to critical business documents and information. Jon also manages Westbrook's industry-leading Technical Support team.

Lead Consulting, Education, and Development teams in the delivery of outstanding technical and analytical services. Expanded the Consulting and Custom/Product Development services portfolio, and increased departmental net profit margins every year through difficult economic conditions.

Responsible for day-to-day operations of consulting group. Managed team of consultants and delivery of services at all phases inclusive of requirement gathering, SOW generation, scheduling, and project management. Maintained a 96% staff utilization rate in 2007, grew gross revenue for customer-funded development by 400% in the same year.

Extended Westbrook's product portfolio as lead developer on add-on modules for Westbrook's "It" product line. Developed numerous add-on products including SignIt, ImageIt, PurgeIt, MergeIt, Fortis Portal, and Query2XLS. Integrated customer Line-of-Business applications with Fortis, and implemented workflow solutions for our customer base.

Installed, configured, integrated, and customized the Fortis Electronic Document Management platform across the US and internationally. Preformed analytical services such as business process assessment and developed document process strategies. Advised our partner and customer base on best practices and design methodologies.

Supported world-wide customer and partner base with level 2 type support.

Assisted contracted development team transform Access-based client management application into a web-based system.

Assisted Quality Assurance in testing state of the art web sites for Modem's Fortune 500 clientele.

Assisted in various IT projects related to the development of Fisher's software products.