Kevin Gow
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Kevin Gow
- Current 5 years and 8 months, since Nov 2020
Release & Environment Manager
NatWest Services (Switzerland) Ltd
- 3 years and 2 months, Sep 2016 - Oct 2019
Release Manager
Basler Versicherungen Deutschland
- 1 year and 7 months, Mar 2015 - Sep 2016
Service Delivery Manager
Silicon Peace
As Services Delivery manager I ensure that the services defined for Silicon Peace customer delivery and daily operations are provided as per project specifications, within agreed upon deadlines and will meet the operational requirements defined by customer Service Level Agreements for the delivery of these contracted services; taking an end-to-view and ownership of the service delivery process and being proactive in the continuous improvement of service delivery.
- 2 years and 11 months, Jun 2011 - Apr 2014
Support Specialist / Release Management
HSBC Private Bank
Responsible for the safe delivery of new applications, system upgrades and application maintenance into the production environment; facilitating changes on platforms in the IT environment with a strong focus on service quality, problem and recovery management, platform availability and identifying risks. I perform a key role in the planning and testing of new systems enhancements, and in system recoveries following major system or software related failures.
- 2 years and 4 months, Mar 2006 - Jun 2008
System Engineer
HSBC Private Bank
Responsible for the technical support of the document management platforms.
Team-leader European Customer Support
PSINet Europe
System Engineer - Network Management
Credit Suisse Financial Services
Automation Analyst - Technical System Support & System Automation
Amadeus Data Processing
Sprachen
German
B1-B2 (Gute Kenntnisse)
English
C2 (Verhandlungssicher / Muttersprachlich)
French
A1-A2 (Grundkenntnisse)
Afrikaans
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