Jose Bartolome

ist offen für Projekte. 🔎

Bis 2024, Manager SAM Service Development, BWI GmbH
Munich, Germany

Skills

Datenanalyse
Oracle SQL
Salesforce CRM
Enterprise Application Integration
Softwareentwicklung
Analysis
Datenmigration
Incidentmanagement
MS Office
PHP
HTML
Open Source
Ubuntu
Windows
Mainframe
SQL
KPI-Definition
Software
MicroStrategy
Windows PowerShell
Nintex

Timeline

Professional experience for Jose Bartolome

  • 1 year and 6 months, Feb 2023 - Jul 2024

    Manager SAM Service Development

    BWI GmbH

    Analyse der bestehenden Kunden-Reports auf MS Excel Basis und Ableiten von Verbesserungs- bzw. Automatisierungsmaßnahmen Neuaufbau des internen Abteilungs-KPI-Reports in MS Excel auf Basis der vorgegebenen KPI-Parameter. Durchführen der entsprechenden Datenanalyse und erarbeiten des Datenmodells. Ableiten von Verbesserungs- bzw. Automatisierungsmaßnahmen Weiterentwicklung der vorhandenen Reports von MS Excel zum BI-System-MicroStrategy. Erstellung einer entsprechenden Konzeption mit anschließender Umsetzung

  • 1 year and 6 months, Jan 2021 - Jun 2022

    Datenanalyse & KPI Reporting für das Customer Interaction Center der BMW AG

    gkk DialogGroup GmbH

    Datenintegration unter Verwendung von Einstein Analytics Datenflüsse und Rezepte, um die KPI-Analyse der Marketing-Performance zu ermöglichen Visualisierung des Hotline-Backlogs auf Warteschlangenebene unter Verwendung von Salesforce Tableau CRM (aka Einstein Analytics) Visualisierung der Performance der Marketing-Kampagnen einschließlich Conversion-Rate-Analyse

  • 10 months, Mar 2020 - Dec 2020

    Datenanalyse & KPI Reporting für das Customer Interaction Center der BMW AG

    Westhouse Group

    Business Support bei der Migration des alten Unternehmens-CRM-Systems (TopDrive) auf die neue Generation CRM (Salesforce) Performance-Analyse der Marketing-Kampagnen inklusive Conversion-Rate-Analyse.

  • 5 years and 2 months, Oct 2014 - Nov 2019

    Data Analyst & Reporting Corporate Data Integration

    SIEMENS

    Migration of KPI reports from PowerPoint to Prime Faces Charts (Open Source) Generation of graphs destined to analyze the potential of growth of penetration of the services of the department at world-wide level. Generation of graphs to analyze the influence of the business reorganization on the use of the services of the department. Generation of graphs to analyze the performance of the service. Generation of graphs to analyze the provider performance.

  • 8 years, Oct 2006 - Sep 2014

    Accounting Billing & Reporting Corporate Service EDI

    SIEMENS

    Generation of several future accounting and billing models for the department. Migration of the charging and billing system from a mainframe environment (Siemens BS2000) to a client server architecture (Linux Oracle) Conception, planning, implementation, maintenance and development of the billing system of the department (Billing: 10 Mio/year to 800 customers)

  • 8 years, Oct 2006 - Sep 2014

    Accounting Billing & Reporting Corporate Service EDI

    SIEMENS

    Generation of several future accounting and billing models for the department. Migration of the charging and billing system from a mainframe environment (Siemens BS2000) to a client server architecture (Linux Oracle) Conception, planning, implementation, maintenance and development of the billing system of the department (Billing: 10 Mio/year to 800 customers)

  • 18 years and 9 months, Jan 1988 - Sep 2006

    System Architect Corporate Service EDI

    SIEMENS

    Implementation, enhancement and operation of the charging and billing system of the corporate service EDI in a mainframe environment (BS2000, Cobol).

  • 9 years and 6 months, Jul 1988 - Dec 1997

    Senior Software Programmer

    SIEMENS

    Conception, development and maintenance of a cross-departamental information system in a mainframe environment (BS2000, UTM-D, UDS-D) Extension of the same system to a cross-departamental ordering system. Maintenace of a product master data sytem implemented in approx. 10 countries

  • 4 years and 8 months, Nov 1983 - Jun 1988

    Application programmer

    SIEMENS

    Maintainer of the Warehouse Management System. Migration of reports from a BS1000 to a BS2000 environment using Easytrieve. Participation in the development of an integrated management system (interfaces with the database and software close to the operating system) in a mainframe environment (Siemens BS2000, UTM, UDS) Weniger anzeigen

  • 2 years and 10 months, Jan 1981 - Oct 1983

    Job automation and reporting

    DRAGADOS S.A

    Job automation including JCL development in a mainframe environment (IBM 370) for the accounting, reporting and controlling software for Intecsa. Report generation for Dragados y Construcciones using diverse Computer Associates tools

  • 6 years, Jan 1975 - Dec 1980

    Program Librarian and reporting

    INTECSA-INARSA

    Maintenance of the program library including th corresponding documentation. Programming and maintenance of Reports for the human resources department (sysif) in a mainframe (IBM 360) environment

Languages

  • Spanish

    First language

  • English

    Fluent

  • German

    Fluent

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