Julian Gerometta

- Selling group tours and tickets for the main attractions of Amsterdam and surroundings - Providing touristic information (excursion details, price information, package deals, transport links) - Performing front desk end to end customer services to local and international tourists

- Customer acquisition for the Spanish market (preparing sales pitches, market studies and introducing customers to shipping platform - Online platform translation from Spanish to English - Handling customer service queries regarding shipments - Liaising with shipping partners (UPS, DHL, Correos Express, Seur, Nacex)

- Sales Executive for Patagonia excursions - Preparing sales reports on a daily basis and presented to management - End to end customer service (From first consultation until payment process)

- Liaising with partner travel agencies to serve and support conference queries - Communicating with exhibition attendees regarding travel arrangements (hotel stays, excursions, shuttleservice bookings) - Booking flights through Amadeus, hotel rooms & conference facilities across Argentina - Managing budget for event organisation and provided best offers to clients

- Managing and verifying customer data - Sales of flight tickets and excursion packages - Solving customer difficulties regarding online flights or packages

- Welcoming guests and introducing hostel facilities - Performing online bookings and carrying out payment process - Providing guests with touristic information

- Providing customer service (sold insurance packages, promoted products) - Managing customer data - Online Marketing including social media