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Julian Lee

Angestellt, Onboarding Specialist, allO Technology GmbH
Munich, Deutschland

Fähigkeiten und Kenntnisse

Problem Solving
Customer Relations
Front Office
Problem-Management
Customer Relationship Management
Multitasking
Multilingual
English Language
Mandarin Chinese
Malay Language
Languages
Research
English Literature
Incident Management
Support
Project Management
IT Project Management
Events
German
Customer care
Customer Support
Project management office
Supplier Management
Project Planning
Project Controlling
Hotel Management
Site management
Community Management
International Project Management
Hotel industry
Network Administration

Werdegang

Berufserfahrung von Julian Lee

  • Bis heute 7 Monate, seit Dez. 2024

    Onboarding Specialist

    allO Technology GmbH

  • 1 Jahr und 8 Monate, Feb. 2023 - Sep. 2024

    Customer Support & Site Engineer

    Performance Buildings AG

    - Development & Testing of new products - Technical Support - Problem diagnosis and troubleshooting - Customer Training & Customer Success - Network Conception & On-Site Network Set-up - Network Management, Operations and Support (Cisco) - pb3 System Configuration (Web Portal, Web-Elementes and Websites) - Installations and configurations of automation commands.

  • 1 Jahr und 7 Monate, Juni 2021 - Dez. 2022

    Project Manager (IT & Security)

    Design Offices GmbH

    - Responsible for IT and Security for all 10 locations in Munich - Assisted with corporate client projects in Stuttgart and Hamburg - New location pre-launch team (IT Infrastructure Set Up, Security) - Asset management, deployment and troubleshooting - Handled customer communications in regards to special projects requests - In charge of procurements for non-standard hardwares for projects - Project planning and deployment - Security certification compliance for client’s offices (TISAX, ISO 27000-1, B.A.D)

  • 4 Jahre und 1 Monat, Mai 2017 - Mai 2021

    Community Manager

    Design Offices Highlight Towers

    - Day to day client communication - Managed comprehensive office operations including security protocol compliance - Contract Preparation - Inventory control and maintenance (furniture) - Office space planning - Coordination of service personnel and external service providers - Germany-wide hardware deployment and support for internal IT Department

  • 8 Monate, Sep. 2016 - Apr. 2017

    Junior Operations Coordinator

    Design Offices Highlight Towers GmbH

  • 1 Jahr und 1 Monat, Sep. 2015 - Sep. 2016

    Management Trainee

    The Roosevelt, A Waldorf Astoria Hotel

    GSA - Ensure proper check in procedures - Preparing material for next day's services. Night Audit - Ensure all accounts are closed from the night and properly set up for the next day - Taking charge of the front office during weekends as no manager are scheduled. Personal Concierge - Fulfilling guest request for special arrangements prior to guest arrivals. - Specialised in VIPs , Celebrities and Special Occasion Stays (Proposals, Anniversaries)

  • 3 Monate, Juli 2012 - Sep. 2012

    Operations Trainee

    Novotel Purpan Aéroport Toulouse

    Rooms & Divisions (Housekeeping) - Preformed basic housekeeping services - Leaning from and assisting head housekeeper in supervisory duties - Coordinated summer cleaning for rooms F&B (Kitchen) - Daily mise en place - Food preparations and supervised cooking - Managing the cold kitchen

  • 3 Monate, Jan. 2012 - März 2012

    Operations Trainee

    Mandarin Oriental Kuala Lumpur

    Rooms & Division (Front Office) - Guest Service Agent - Guest Relations Officer - Business Centre Attendant - Executive/Club Floor Relations Officer/Waiter - English - Mandarin Translator F&B (Service) - Functioned as a service attendant/ waiter in the Mandarin Grill and Bar

  • 2 Monate, Juni 2011 - Juli 2011

    Operations Trainee

    Mandarin Oriental Kuala Lumpur

    Rooms & Divisions (Front Office) - Guest Service Agent - Executive/Club Floor Relations Officer/Waiter - Concierge - English - Mandarin Translator

Ausbildung von Julian Lee

  • 5 Monate, Jan. 2014 - Mai 2014

    Swiss Hotel Management School

    PENDING Research based studies. Able to find my own answers to future problems that will arise in the industry. Focus in Management aspects of Hospitality and Events. Special emphasis on managerial roles, sales and managing teams of multi-national, multi-cultural and multi-lingual members.

  • 5 Monate, Sep. 2013 - Jan. 2014

    Swiss Higher Diploma in Hospitality and Events Management

    Swiss Hotel Management School

    Focus in Management aspects of Hospitality and Events. Special emphasis on managerial roles, sales and managing teams of multi-national, multi-cultural and multi-lingual members.

  • 1 Jahr, Apr. 2012 - März 2013

    Diploma in Hotel Management

    Taylor's University

    Trained in Management aspects of hotel operations. Special focus on Front line operations management, customer care and customer relations development.

  • 1 Jahr und 10 Monate, Juli 2010 - Apr. 2012

    Hotel Operations

    Taylor's University

    Certification in all areas of hotel operations including: Front Office Housekeeping Kitchen Operations Food and Beverage Services

Sprachen

  • Englisch

    Muttersprache

  • Chinesisch

    Fließend

  • Französisch

    Grundlagen

  • Deutsch

    Gut

  • Malaysian Language

    -

  • Indonesian Language

    -

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