Juliette Mermet-au-Louis

Collaborating with business and IT teams, I created a platform to share customer knowledge. As project coordinator, my role was to translate business needs into IT specifications and ensure the solution, a customized SharePoint site, was aligned with the team vision. I implementing the platform with the supplier and lead a pilot with 25 beta users. My mission also covered communication, change management, user support and training, creating KPI and reporting

Market researches for restaurants Customer knowledge and satisfaction for malls Documents researches on Organic food market and its future trends

I helped about fifty internal clients to make the best decision, improve a product or adjust a strategy according to the insights of these surveys. I was responsible for the whole project: Identify the issue faced by my internal clients Suggest the appropriate methodology and an overview of the budget and timing Write an unbiased and exhaustive questionnaire Program the questionnaire or organise it with an external provider Data treatment and statistical analysis Presentation to decision makers

I helped about fifty internal clients to make the best decision, improve a product or adjust a strategy according to the insights of these surveys. I was responsible for the whole project: Identify the issue faced by my internal clients Suggest the appropriate methodology and an overview of the budget and timing Write an unbiased and exhaustive questionnaire Program the questionnaire or organise it with an external provider Data treatment and statistical analysis Presentation to decision makers

Part of the apparel conception team, I assisted the product manager for trail running and nordic skiing during all the product creation and range building process. My specific missions were: Market analysis & benchmarking Sales analysis Assortment creation: I was responsible to propose a dedicated assortment for a national nordic ski team Marketing tools management, to follow and update all the decisions concerning the range Product & showroom management

I helped this small company to launch two new ranges on the beverage market, especially on marketing, communication and sales I prepared the concept presentation, that the CEO presented to retail companies and the sales arguments in store. I managed the communication strategy for the launch : announcement on social media, promotion in store, advertisement and sponsoring. I learned how to manage a project from a strategical point of view and make it alive

I was a sales assistant in Maloja pro shop in Chamonix, France. My mission was: Advising customers on product selection Marketing activities and Brand management Update customer file Communication campaign Assist in destocking operation organisation

Marketing strategy, Market research, Strategy consulting, Decision making, Business ethics

Marketing, product creation, range management, customer knowledge, project management, innovation