Dr. Jyotsana Mal

• Team management and accountability of Tender Management & Sales Department for Medication Management Technologies which represent a complex hospital solution • Internal and external contact point for all commercial activities of the international business • Efficiency analysis and continuous optimization of tender processes and quote to cash processes, development of continuous process improvements and tools needed for it

• Representing BD in an Asia Pacific role and designing solutions for medication management in hospitals • Audit leading hospitals, redesign workflow processes and propose solutions to improve quality metrics to C-Suite • Provide support to business partners in the design, delivery and knowledge transfer of Dispensing Technologies • Actively contribute to further develop the clinical process and technological base of the solution management team

Responsible for international business development for Europe, Australia, US, NZ & South Pacific Ocean regions • Territory manager for these geographies – Managing B2B client relationships & digital marketing in these regions • Content preparation, research and analysis of write-ups for journals and press releases for International Medical Travel sector

Key courses: − Contemporary Issues in Health Policy − Management and Governance in Healthcare Organizations − International Healthcare Systems: Themes and Challenges − Leadership and Service Improvement − Personal and Organizational Development

- Sustained excellence in academics, consistently scoring among the top 3 ranks in Physiology and Biochemistry, Community Dentistry, Oral medicine, Periodontics, Orthodontics, Pathology, Microbiology, Medicine, Pedodontics and General & Oral and Maxillofacial Surgery