KSHITIJ buch

• Provided nationwide technical service for diagnostic and lab instruments. • Installed, calibrated, and maintained analyzers in biochemistry, immunology, and urinalysis. • Guided field engineers via remote and on-site troubleshooting to minimize downtime. • Delivered user and engineer training; developed SOPs and PM schedules. • Coordinated with R&D and managed spare parts inventory with full traceability.

• Acted as Certified Global Trainer, training distributor engineers across Europe, MENA, LATAM, SEA, and SAARC on clinical diagnostic analysers like Biochemistry, Immunology and Urinalysis. • Provided advanced troubleshooting and served as the feedback link between field service teams and R&D, driving design and reliability improvements. • Conducted installations and managed correct spare dispatches

• Installed and serviced clinical pathological instruments (biochem, immunology, urine & ISE systems). • Carried out PM, calibration, and performance verification for high-precision devices. • Achieved >90 % first-time-fix rate through systematic diagnostics and mentoring of junior engineers. • Conducted technical workshops and user trainings for pathologists, biomedical staff, and service teams nationwide. • Assisted in root-cause investigations and product-improvement initiatives with factory engineers.

- Field Service & sales for aesthetic laser systems from Hironic Japan - customer trainings & demonstrations on aesthetic platforms from Hironic Japan.

• Managed sales and service of ALMA lasers aesthetic platforms and ultrasound devices across India. • Trained clinicians and ensured optimal use of the products. • Sold cosmeceuticals and hair transplant serum solutions with derma rollers to skin specialist and dermatologists.

• Provided servicing, preventive maintenance, and refurbishing of Biochemistry, Hematology, and ISE systems nationwide. • Checked field returned spares and managed spare inventory planning and monitoring.

• Serviced TYCO's Puritan Benett ventilators, pulse oximeters, infusion pumps and patient monitors in ICU settings, ensuring uptime for critical care equipment.

Was a study break. Prepared for GATE entrance examination but did not click so took up job later.

Was a study break. Prepared for GATE entrance examination but did not click so took up job later.