Kathleen-Ann Schwarz

revenue responsibility in own portfolio (280 small & medium accounts) contract negotiations, customer care, cold calling, pointing out new sales- and customer adoptions, project work, administrative work in close collaboration with CRM - support, daily reporting and data management in English

Manager on Duty, reception work, raising requests for reservations (individual/groups and conventions), data input and rooms devision for booking systems: HRS, hotel.de, booking.com, apartmentservice.de, management of accounts receivable and accounts payable, generating hotel English correspondence in common, generating sales activities, customer care, cold calling, side inspections, day-end closing, elaborating check lists

Manager on duty, reception work, raising requests for reservations (individual and conventions), cold calling, management of accounts payable, day-end closings, coordination housekeeping, creation of service schedule