Katia Sanhueza Pino

- Supporting and empowering flood risk communities and Flood Action Groups in England and Wales - Providing post-flood recovery support, flood insurance and home reinstatement advice - Coordinating and delivering the Interreg France-England Channel-Manche BRIC project (Building Resilience in Flood Disadvantaged Communities), funded by ERDF - Providing knowledge and expertise on Natural Flood Management, flood risk management policy, Property Flood Resilience, GIS, and community flood response plans

Support flood risk communities in England & Wales. Empowering communities to take control of their flood risk and work in partnership with risk management authorities and stakeholders. This grassroots engagement provides communities with a voice and to feed their local knowledge into the wider approach to flood risk management. Deliver recovery and reinstatement advice to communities after flooding.

Accounts management for FileMaker and client relationship specialist for Vertu. Nurture and retain relationships with medium sized businesses in the NE territory (USA) for license renewal, contract expansions and high-standard technical support to clients. Developed skills in multi-channel tech. customer support and expertise in Salesforce. Delivered training to new staff, assisted during the implementation of a new quality management scheme. Performed quality reviews for English and German team agents.

Barista Trainer und Supervisor

Hilfskraft im Institut für Geologie und Paläontologie und im Institut für Mineralogie und Kristallographie, und im Geomuseum der WWU Münster

Disaster Management, GIS and Hazards, Hazards Mitigation and Early Warning Systems, Science and Society Communication, Risk and Hazards assessments, Resilience and Vulnerability evaluation

Strukturgeologie, Geodynamik, Geomorphologie, Oberflächendatierung mit kosmogenen Nukliden