Kazeem Ojoye

Angestellt, Senior Solution Architect, Customer Contact/Information Technology, Sky Deutschland GmbH

München, Germany

Skills

Projektmanagement
Genesys Online Monitoring
Consulting im Bereich Customer Service
Session Border Controller
IVR
Qualitätsmanagement
Software Entwicklung
Product Manager
BMC Control-M
Interactive Insights
Dynamische Programmierung
Crealog Voice
Service Provider Steuerung
NICE
Microsoft Produkten wie Access
Excel
Share Point Portal Server sowie Erfahrung im Berei
CTI
Siemens HIPATH
Enterprise Insights
Online Monitoring
Datenbanken
Server Administration
Workforce Management
Enterprise Insight
Word Press
Joomla
Websphere
Tomcat
PHP
Crystal Reports
Business Objects XI
Telekom
Mediatrix
ACME
PurpleView
OpenScape
Teleopti
Jabra
Salesforce CRM
Solution Design
ITIL V4
Scaled Agile Framework (SAFe)
Webchat
Cinch
Nice
CREALOG IVR
NEXIDIA
Resilience
Disaster Recovery
Datacenter Migration
Technology
Application
Reporting
IT systems
Information technology
Telecommunications
German
Cloud Computing
Online Media
MS Office
Corporate Identity
IT Architecture
CRM Systems
Software Architecture
Project Planning
English Language
Software
Platform
JavaScript
SAP
Support
International experience
Intercultural competence
Salesforce
Response
Atlassian Confluence
Atlassian Jira
ServiceNow
WEBCHAT
Outbound Dialer

Timeline

Professional experience for Kazeem Ojoye

  • Current 6 years and 2 months, since Nov 2018

    Senior Solution Architect, Customer Contact/Information Technology

    Sky Deutschland GmbH

  • 10 years and 8 months, Feb 2008 - Sep 2018

    IT and Project Manager

    UniCredit

    ACD/CTI Programmieren, Telekommunication Projekten, Online Monitoring von Call Center Platform, Produkt Manager für SBC, HIPATH, Enterprise Insights, Jabra Software, Teleopti/SHP

  • 13 years and 6 months, Aug 1994 - Jan 2008

    Project coordinator

    BMW Group

    Online Medien/Medien Datenbanken, Kunden Beratung, Corporate Identity and Design Templates, Customer Interaction Center.

Educational background for Kazeem Ojoye

  • Informatik

    TU-München

    Software Engineering

Languages

  • German

    Fluent

  • English

    First language

Interests

ACD programierung
Table Tennis
AI
Volunteering
Blockchain
Psychologie
Lesen
Kunst
Reisen
Architektur
ETFs
Fotografie
Kochen
Musik

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