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Kristin Estensen

Angestellt, Client Account Manager, Allianz Global Investors
Abschluss: Master, Norwegian University of Science and Technology
München, Germany

Skills

Communication
Sales
Learning
Debt Collection
Team work

Timeline

Professional experience for Kristin Estensen

  • Current 3 years and 8 months, since Nov 2021

    Client Account Manager

    Allianz Global Investors
  • 5 years, Aug 2016 - Jul 2021

    Customer Service Representative

    Ark Bookstore

    Worked with customer service and sales. Had special responsibility for a section of the store and got to know the SAP system in ordering items and in makin salesreports. Had a pause in the job between August 2019 - November 2020 when I worked at Kredinor.

  • 1 year and 4 months, Aug 2019 - Nov 2020

    Customer Service Representative

    Kredinor - Debt collection

    - Worked part-time next to master studies in a 31% position My tasks and work responsibilities: - Handling first-time and follow-up communication (verbal and written) with clients' customers, with reference to outstanding debt collection - Close cooperation with other caseworkers and case officers to ensure final client-focused debt collection - Using CRM systems through the work process, in communicating with the final customer and case officers, and writing case reports

  • 5 months, Feb 2018 - Jun 2018

    Student Assistant

    Mid-Norway Chamber of Commerce and Industry

    - Oversaw the project 'Intro Trainee', a project of introducing a trainee program in Trondheim - Contacted potential company partners and scheduled meetings - Held sales meetings and had follow-up conversations with desired companies

Educational background for Kristin Estensen

  • 1 year and 10 months, Aug 2019 - May 2021

    Business Administration

    Norwegian University of Science and Technology

    I majored in Management Accounting and Control and wrote a thesis regarding the controller role in the public sector which received the highest grade (A). The master program contained a variable set of courses within quantitative and qualitative courses.

  • 11 months, Aug 2018 - Jun 2019

    Gender studies

    Norwegian University of Science and Technology

    Completed a year study in 'Gender equality and diversity' with a focus on diversity within the work place and gender equality within the work place and in ICT.

  • 2 years and 11 months, Aug 2015 - Jun 2018

    Business Administration

    BI Norwegian Business School

    Achieved a bachelor's degree in Economics and Administration with a specialization in Project Management. Wrote and delivered a bachelor thesis on Project Management withing the construction field.

Languages

  • English

    Fluent

  • Norwegian

    First language

  • German

    Basic

  • Swedish

    Fluent

  • Danish

    Fluent

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