
Kristin Estensen
Skills
Timeline
Professional experience for Kristin Estensen
- 5 years, Aug 2016 - Jul 2021
Customer Service Representative
Ark Bookstore
Worked with customer service and sales. Had special responsibility for a section of the store and got to know the SAP system in ordering items and in makin salesreports. Had a pause in the job between August 2019 - November 2020 when I worked at Kredinor.
- 1 year and 4 months, Aug 2019 - Nov 2020
Customer Service Representative
Kredinor - Debt collection
- Worked part-time next to master studies in a 31% position My tasks and work responsibilities: - Handling first-time and follow-up communication (verbal and written) with clients' customers, with reference to outstanding debt collection - Close cooperation with other caseworkers and case officers to ensure final client-focused debt collection - Using CRM systems through the work process, in communicating with the final customer and case officers, and writing case reports
- 5 months, Feb 2018 - Jun 2018
Student Assistant
Mid-Norway Chamber of Commerce and Industry
- Oversaw the project 'Intro Trainee', a project of introducing a trainee program in Trondheim - Contacted potential company partners and scheduled meetings - Held sales meetings and had follow-up conversations with desired companies
Educational background for Kristin Estensen
- 1 year and 10 months, Aug 2019 - May 2021
Business Administration
Norwegian University of Science and Technology
I majored in Management Accounting and Control and wrote a thesis regarding the controller role in the public sector which received the highest grade (A). The master program contained a variable set of courses within quantitative and qualitative courses.
- 11 months, Aug 2018 - Jun 2019
Gender studies
Norwegian University of Science and Technology
Completed a year study in 'Gender equality and diversity' with a focus on diversity within the work place and gender equality within the work place and in ICT.
- 2 years and 11 months, Aug 2015 - Jun 2018
Business Administration
BI Norwegian Business School
Achieved a bachelor's degree in Economics and Administration with a specialization in Project Management. Wrote and delivered a bachelor thesis on Project Management withing the construction field.
Languages
English
Fluent
Norwegian
First language
German
Basic
Swedish
Fluent
Danish
Fluent
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